Staying Safe Guests Information Covid 19 Update
Following the Prime minister’s announcement on 18th March 2021
We are looking forward to welcoming guests back at The Towerview Coach houses from the 26th April 2021 for Residents in Scotland only. From the 17th May, the borders are to re-open to the whole of the UK, Ireland and international Travel to Scotland.
We are so happy to be able to open our doors again and have you stay at The Towerview Coach houses, obviously, life at the moment is not the normal life that we once had before the pandemic of the Coronavirus, new protocols have had to be put in place for the Health and safety of guests and staff.
We have been working hard to understand the effect the virus has on us all and especially the understanding of the new ways in thoroughly cleaning, disinfecting, and sanitizing the properties and have a public health responsibility to ensure the accommodation is clean, not only to the eye but also that any potential virus is removed to the best of our ability to prevent any spread. We are following the government-approved guidelines on the new cleaning protocols making our properties safe for the safety of our guests and staff.
Government regulations on covid 19 change frequently. Before you travel you need to ensure you have checked and understood the relevant regulations applicable to you, your location, your destination and the make-up of your party as it is your responsibility to comply.
Self Catering Coronavirus and Proto
Background to Covid -19
Covid -19 is a disease which is caused by the SARS-COV-2 virus, which can be passed via respiratory secretions (i.e. saliva) and faeces, and which can successfully live for up to 2 to 3 days on certain surfaces. Covd-19 is an “enveloped” virus, meaning that it is surrounded by the protective layer of fats and proteins.
Covid -19 can be transferred via hands from one surface to another. By touching a surface which as traces of Covi9-19 on it, and then touching your face or eyes, you may become infected with Covid-19.
Soap and hand sanitiser are effective at denaturing the fats and proteins surrounding the virus, and therefore good ways to kill the virus. Keep safe and wash your hands regularly.
If a Guests develops or have Covid- 19 Symptoms
If yourself or anyone in your party has symptoms of the Coronavirus please stay at home and do not travel for the safety of yourself, family and our future guests, please notify us as soon as possible if you are unable to travel.
If you develop symptoms of the Corona virus whilst travelling or when you arrive at the property, we advise that you return home (where possible) and/self- isolate in accordance with current Government guidance.
The UK hospitality guidelines in Scotland are if a guest presents themselves with symptoms of Covd-19 or is asymptomatic but declares the need to self-isolate, they should be advised to check out and return home to self-isolate. If a guest has acute symptoms, has breathing difficulties, or their life is currently at risk, seek medical help immediately. Thorough NHS 111 or call 999.
The symptoms of coronavirus (COVID-19) are usually mild, but some people can become very unwell
Main symptoms
The main symptoms of coronavirus are:
- High Temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
- New, Continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
- Loss or Change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal
Most people with coronavirus have at least one of these symptoms
Call the online 111 coronavirus helpline for any assistance required
If anyone in your party have acute breathing difficulties call 999
It is understood that if anyone staying in the property contracts the virus, they will immediately inform the manger who can be informed of the next steps taken.
If anyone in your party developed symptoms during your stay at the property, they must declare it when leaving.
Social Distance
Guests must adhere to all the Social Distance Rules and guidelines of the Scottish Government. It is compulsory to wear a Face masks in shops and on public transport.
The latest updates can be found on the following websites
http://www.nhsinform.scot/coronavirus
www.scot.gov
Maintenance
In order to comply with social distancing rules, only essential maintenance work can be carried out during your stay. Please let us know if there are any problems, we can enter the property in protect clothing but only when guests are not present.
Covid 19 on surfaces
COVID -19 can live on some common household surfaces for up to 3 days. Information and knowledge are evolving all the time. Currently it is thought the virus can live for up to:
2-3 hours in the air
Up to 4 hours on copper
Up to 24 hours on carboard, glass and metal
Up to 2 or 3 days on plastic and stainless steel.
Therefore, theses surfaces need to be disinfected before they are safe to touch. All surfaces which are touched frequently, such as light switched, door handles, kitchen surfaces, and bathroom surfaces should be regularly disinfected. (especially if there is a risk of someone having Covid 19)
During your stay
The property has been checked over and cleaned to the best of our ability. We are now supplying additional suitable cleaning products to help eliminate the virus which can be used during your stay.
Bleach (for use down toilets)
Virucidal spray (disinfectant) please note surfaces have to be cleaned with normal household cleaner then disinfected in order to make the surface virus free. (A virucidal cleaner remains active for 2 days where as other cleaner only kills of bacteria and not the virus and only effective for 2 hours.)
We have also supplied, disposable gloves, antibacterial wipes, hand sanitiser.
Please keep all cleaning products out of the reach of children
Please wash all kitchen ware either in the dishwasher or in hot soapy water.
All Toys and Books have been removed as the virus can remain active up to 3 days on certain surfaces, please bring your own toys and reading materials.
Attractions
Attractions are slowly reopening with social distance measures most attractions are now taking bookings in advance. Either google the attractions you would like to visit or go: -
www.visitscotland.com
Restaurants and Take-aways
Restaurants are due to start to reopen in Phase 3 which is the 15th July 2020
Takeaways have remained opened, although they do prefer either telephoning pre-ordering for pick up or delivery, the most popular way of ordering is through the Let’s eat app
http://just-eat-.co.uk
Supermarkets
Supermarkets are operating with social distance guidelines.
Some guests pre-order their groceries for delivery or click and collect in advance of their stay through some of the supermarkets, the local supermarkets in Perth that does this service are Tesco, Morrisons and Asda
www.tesco.com
groceries.morrisons.com
www.asda.com
On Departure – 10am
Please ensure the property is left clean and tidy.
The New Self-Catering protocols due to Covid 19 are asking guests to assist on their departure by following the guidelines: -
Please leave windows and doors open to vent the property
Strip down all linen and gather towels putting them into bags
Dispose of all waste and place in a tidied bag in the outside bin.
We wish you a great holiday.
Keep Safe and Well.
