Privacy Policy

By using this website, you signify your agreement with G&JBrown Farms (The Towerview Coach Houses).

G and J Brown Farms are responsible for the collection and proper management of any personal information you provide consistently with applicable privacy and data protection laws and the terms of this policy.

We are committed to ensuring the best standards of practice in all activities, visitors to our website can be assured that the protection of privacy and confidentiality are given the highest priority. All personal information is collected, held and used in strict compliance with the Data Protection Act 1998. No personal information will be passed on or sold to third parties.

Information Collected

We do not collect any personal information from visitors to our website other than information that is knowingly and voluntarily give. Anonymous information is collected, such as the number of visitors to the website in a given period or details of properties and dates selected for online bookings, but purely statistical and cannot be used to identify an individual user. Cookies are not used to collect any other information from visitors to the website. All the data collected is stored in our secure Super Control online booking system that is fully PCI compliance under the Data Protection Act 1998.

Use of Information

The information collected will be used to contact you with further details of our current activities or to send details of future initiatives or events. It may also be used for research purposes. You can inform us at anytime if you no longer require such information to be sent

If you provide your email address to us, you agree that we may send information to you by email in relations to our services and in relation to any new services, initiatives or events. You will have the opportunity to unsubscribe from any such emails at any time.

We will share your details with our booking system SuperControl for the purposes of them delivering their services to us, For example they provide reviews services called UpFront Reviews and we may ask them to send you an email invitation to submit a review about your stay. We will NEVER sell your details to any third party. You consent to us by providing your details to supercontrol in this way. You will have the opportunity to unsubscribe from any such emails at anytime.

Card payments

Credit card details are entered on a secured page and they are transferred using Direct Technology. Cards payments are processed through Sage Pay terminal, checks such as AVS/CVS are always carried out. We accept 3D secure transactions which are managed and verified by Visa and MasterCard. Security to our customers is top priority.

Data Security

We take appropriate measures to safeguard the information we held from unauthorised access to improper use. Our data base is stored in a secure password protected location. Only users authorised by us have access to this data.

Integrity Data

We take all reasonable measures to ensure that the information we hold is accurate. In particular we use reliable collection methods and destroy or convert to an anonymous form any out-of-date data. Individuals May request details of all personal information held by us to contest inaccurate or incomplete data. Verify the information and have it corrected as appropriate.

Children

Our website is not targeted at children but in any event personal information will not knowingly be collected from children under fourteen years without parental consent.

Enforcements

Any queries relating to our collection of use of personal information should be addresses to susan@towerviewscotland.co.uk